Client Risk by Market

An MSP may service many vertical markets. Depending on the market, there may be a greater risk of volatility in today's environment. Hospitality might have a larger downward risk than Legal, for instance. The report provides a Best, Mid, and Worst case scenario for each client, based on a risk % assigned using the company's current monthly recurring revenue (MRR).

Pre-Assigned Settings

To get the most value from this report, the following settings need to be made:

  • Make sure all clients are assigned a market in your PSA (the Health Check/Client lists any clients who still need the designation)
  • Set up your risk assessment of various markets in Lookup/Market Risk Groups (the link is for the Lookup table and then go to the tab - Market Risk Groups)

Filters for the Report

Once the markets are assigned to clients and the Lookup/Market Risk Groups are set , click on Risk Assessment/Client Risk By Market.

Filter by Month (1) and Revenue Type (2).
Revenue Type selects the type of MRR to be included. The report can be filtered on

  • only MRR labor revenue
  • only MRR product revenue (any 3rd party recurring product revenue, for both L&S and FFA agreements)
  • or all MRR revenue -  labor and product

Remember to click on the Filter button when you are finished with the filter settings.

MSPCFO - Client Risk By Market

Body of Report

The report provides for each Market:

  1. The Risk Group
  2. Market Name
  3. Client Name
  4. Account Manager (if provided)
  5. Current MRR $ for the Filter month
  6. The Best, Medium, and Worst scenarios depending on the % that were selected in the Lookup/Market Risk Group table

The report can be sorted by any column. In the example below, the report is sorted by Current MRR.

MSPCFO - Client Risk By Market

Revenue Scenario Totals

The last line of the report provides Total Revenue for:

1. The Current MRR that was selected in the Revenue Type filter

2. Best Risk scenario

3. Mid Risk scenario

4. Worst Risk scenario

MSPCFO - Client Risk By Market

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