Setting Up an MSPCFO Plan
Subscription Plans for MSPCFO
When a company signs up to MSPCFO, the plan level must be selected. There are two standard plans: Basic and Premium.
Note: An Enterprise Plan is also available and customized to the MSP
A welcome email will be sent to each new MSP with instructions of how to set up their account.
Premium Plan
The Premium Plan is the most popular plan and provides access to all published reports.
Basic Plan
The Basic Plan is a scaled down version of the Premium Plan. The reports in this plan mainly focus on:
- Client facing Employees and how they spend their time along with attributed revenue they generate.
- Agreement Pricing Efficiency
- Allocation of Recurring revenue between product and labor
Published Reports
The following reports are available to each plan at the Administrative level of user. Other restricted reports for Manager and Member user levels are listed below the table.
|
Report Category |
Report Name |
PREMIUM | BASIC |
|---|---|---|---|
| Dashboards |
Hello World |
√ |
√ |
| Customized Dashboards | My Dashboards | Over 25 widgets | Hello World, Members and Risk Assessment widgets |
| Agreement Specifics | √ |
√ |
|
| Risk Assessment | All Risk Reports (6 reports) | √ |
√ |
| Members | All Member Reports ( 14 reports) | √ |
√ - All but Utilization Hours |
| P&L | Client | √ |
✘ |
| Project | √ |
✘ |
|
| Team Lead | √ |
✘ |
|
| Contribution by Product (Beta) | √ |
✘ |
|
| Contribution per Hour by Month | √ |
✘ |
|
| Segments | Client Segment | √ |
✘ |
| Market Segment | √ |
✘ |
|
| FFA | Monthly Tracking | √ |
✘ |
| Client Tracking | √ |
✘ |
|
| Monthly Efficiency | √ |
✘ |
|
| Components | √ |
√ |
|
| Agreement Profitability | √ |
✘ |
|
| Agreement Adjustments | √ |
✘ |
|
| Agreement Modeling (Beta) | √ |
✘ |
|
| Efficiencies | Agreement Dril Down | √ |
✘ |
| Agreement User Drill Down | √ |
✘ |
|
| Efficiency by Agreement | √ |
√ |
|
| Efficiency by Client | √ |
√ |
|
| Efficiency by Month | √ |
√ |
|
| Efficiency Components | √ |
√ |
|
| Service Metrics | √ |
✘ |
|
| Revenue | Revenue | √ |
✘ |
| Revenue by Type | √ |
✘ |
|
| Recurring Revenue Churn by Month | √ |
✘ |
|
| Tickets | Ticket Backlog | √ |
✘ |
| Ticket Benchmark | √ |
✘ |
|
| Tichet Concentration |
√ |
√ |
|
| Too Many Tickets | √ |
✘ |
|
| Tickets Take Too Long | √ |
✘ |
|
| Lookup | All Lookup/Option | √ |
√ |
| Health Checks | All HCs | √ |
√ |
| Payroll | Wage History | √ |
√ |
| Hourly Rate | √ |
√ |
|
| Member Bonuses | √ |
√ |
|
| Custom Report | Report developed uniquely for MSP | √ |
✘ |
| Documentation | All Documentation | √ |
√ |
Within each plan there are three levels of users:
Admin.:
The admin. level is the highest level for a user. Access is given to all Lookup/Option tables and Payroll tables as well as all released reports.
Manager:
The manager level provides most of the reports, but does not allow the user to change the Lookup/Option tables or have access to Payroll information.
Member:
The member level provides most Member reports and Efficiency reports, but does not allow changing the Lookup/Option tables or give access to Payroll information.
An Admin. user can modify reports seen by the individual Manager and/or Member user. To find out more, go to the Users documentation.
